Contact us
Questions before you sell, a device that isn't listed, or something wrong with an order already on its way — reach us here and a person will answer.
Where to send your device
We don't publish one. Your prepaid label arrives with the right address already on it once your device clears.
Never ship to an address you found elsewhere — call us if you're unsure.
About SellYourDevice
SellYourDevice buys used, new, and broken phones, tablets, laptops, and smartwatches from people across the United States. You get a price online, send the device in with a free prepaid label or meet us in person, and get paid within one business day of us inspecting it.
SellYourDevice is a small, independent buyer based in Massachusetts. We started because selling a used phone usually means one of two bad options: a trade-in offer worth a fraction of the device, or a marketplace listing with lowballers and no-shows. We wanted a third one — a real price, quoted up front, with no haggling at the door.
Common questions
My device isn't on your list. Can you still buy it?
Usually, yes. The site lists the models we see most often, but we buy well beyond that. Email us the model and condition and we will price it manually.
I already shipped my device. How do I check on it?
Reply to the confirmation email you received, or email us with your reference number. We can tell you whether it has arrived and where it is in inspection.
The offer changed after inspection. What now?
You are never stuck with a revised price. Accept it and we pay the same day, or decline and we send your device back to you.
Do you buy from businesses or in bulk?
Yes. Email us with rough quantities and models and we will put together pricing for the lot.
Ready to see what your device is worth?
It takes about a minute and you don't need an account.
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